LEGAL
Privacy & data
How the site handles enquiries, subscriptions and analytics.
What we collect
Enquiry forms collect the fields you submit (name, company, work email, country, role and message). Newsletter sign-up collects your email and consent record. AI assistant conversations are logged so unanswered questions can be reviewed; if you leave an email, it becomes an enquiry record.
Why
To answer enquiries, send the lab note you requested, and improve documented answers. We do not sell personal data and we do not add addresses to third-party lists.
Cookies & analytics
Essential cookies keep your language, region and session. Analytics is opt-in only; without consent, only aggregate page counters are recorded server-side.
Retention & rights
Enquiry records are retained for the duration of the business relationship. You can request access, correction or deletion at any time. CCPA "Do Not Sell or Share" — we do not sell or share personal data for cross-context behavioural advertising.
Contact
Enquiries: 54918885@qq.com · Tel / WeChat +86 181 4480 5760 · WhatsApp +1 (646) 509-6134. The documented responsible-person and contact details for each market are supplied in the evidence pack.
This page is a working draft for review by counsel before launch. It is not legal advice.
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Your privacy
How we use and protect your information.
